08 - Customer Program Management Specialist
Location
monterrey, nuevo león
Job Type
Full-time
Category
Servicio de atención al cliente
Posted
May 28, 2026
General Overview
Functional Area: OPS - Operations
Career Stream: CPM - Customer Program Management
Role: Specialist
SAP Short Name: SPE
Job Title: Customer Program Management Specialist
Job Code: SPE-OPS-CPM
Job Level: Band 08
Profile-Holding: N
Direct/Indirect Indicator: Indirect
Responsibilities
- Works as a member of team responsible for day‑to‑day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
- With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
- Strong participation in pricing/bid preparation and the development and management of contract terms.
- Manages and monitors custome...