111 Call Handler
Location
Swansea, Wales
Job Type
Full time
Category
Information and Record Clerks
Posted
June 12, 2026
Job overview
NHS 111 Wales, Call Handler, Swansea
Permanent - full time - 37.5 hours per week / part time - shift work .
Location: NHS 111 Wales, Matrix House, Parc Matrix, Swansea, SA6 8RE
Salary £26,300 - £27,890 per annum pro rata plus shift enhancements for unsociable hours.
Contracted hours available – full time 37.5 and part time 30 / 24 / 22.5 / 20 / 18 / 15 all on a fixed rota. Rota’s attached.
Please specify in your application how many hours and which rota you would like to apply for.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
Can you remain calm and assertive in challenging situations? Are you looking for a rewarding role where no two calls are the sam...