1st Line IT Support Engineer – Americas

Texaport • Remote, Remote, Mexico • Posted May 24, 2026

Location Remote, Remote
Job Type Full-time
Category Soporte técnico y administración
Posted May 24, 2026
Texaport is seeking a 1st Line Support Engineer based in Mexico to provide front‑line technical support to users across North and South America. The role involves diagnosing and resolving hardware/software issues, assisting with user onboarding and offboarding, and maintaining high levels of customer service. Ideal candidates will have 1-2 years of IT support experience, be fluent in Spanish and have strong communication skills. Competitive compensation and career progression opportunities are offered.
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