1st Line Service Desk Engineer / IT Support Analyst
Location
Caerphilly, Gwent
Job Type
Full-time
Category
computer-and-mathematical
Posted
June 20, 2026
1st Line Service Desk Engineer / IT Support Analyst | Salary: £28k + excellent benefits package + Training and career development opportunities | Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid).
A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales.
This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment.
You’ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations.
The role offers excellent p...
A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales.
This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment.
You’ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations.
The role offers excellent p...