24/7 Operational User Support Specialist
Location
Sterling, VA
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Job Title: 24/7 Operational User Support Specialist
Job Category: Intelligence
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
**The Opportunity:**
Join the team as a 24/7 User Support and System Specialist where your Military or Intelligence Community experience becomes mission-critical. We need your expertise to keep our vital Intelligence Applications like ChatSurfer and Bodhi running smoothly around the clock!
**Responsibilities:**
+ Provide exceptional Customer Service to Intelligence professionals using your operational Intelligence Community knowledge
+ Solve Problems in real-time through first-line troubleshooting of software issues
+ Support Mission-critical Systems 24/7 through rotating shifts (including nights, weekends, and holidays)
+ Bridge the Gap between...
Job Category: Intelligence
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
**The Opportunity:**
Join the team as a 24/7 User Support and System Specialist where your Military or Intelligence Community experience becomes mission-critical. We need your expertise to keep our vital Intelligence Applications like ChatSurfer and Bodhi running smoothly around the clock!
**Responsibilities:**
+ Provide exceptional Customer Service to Intelligence professionals using your operational Intelligence Community knowledge
+ Solve Problems in real-time through first-line troubleshooting of software issues
+ Support Mission-critical Systems 24/7 through rotating shifts (including nights, weekends, and holidays)
+ Bridge the Gap between...