24/7 POS Support Specialist (Tier 2)

Vontier is seeking a Tier 2 Support Specialist in Monterrey, Nuevo León, to provide helpdesk support for the Passport Point of Sale system. The role involves assisting end-users, managing service contractors, and resolving customer inquiries. Candidates should have a 2-year technical degree or equivalent experience, strong customer service skills, and proficiency in Microsoft Office. Flexibility in work schedule is required due to the 24x7 help desk environment.
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