24/7 Service Desk Manager: ITIL & Continuous Improvement

weSource Management Consultancy Firm • makati, metro manila, Philippines • Posted June 16, 2026

Location makati, metro manila

Job Type Full-time

Category Management & Operations

Posted June 16, 2026

                A leading consulting firm based in Makati is seeking a Service Desk Manager to lead their 24/7 service desk team. The role involves ensuring high-quality technical support, managing resources effectively, and collaborating with cross-functional teams to drive continuous improvement. Ideal candidates will have around 5 years of management experience in a tech environment, strong IT knowledge, and excellent communication skills. This role offers a competitive salary in a hybrid working setting.
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