2nd Line Support Technician

A fantastic opportunity has arisen for a 2nd Line Support Technician to join a well-established, fast paced and expanding business providing best in class support services to hospitality clients.

Are you a passionate, highly motivated, and experienced 2nd Line Support Technician with a strong background in maintaining and supporting IT infrastructure? Are you looking to take the next step towards progressing your career? Would you be interested in joining a progressive, market leading company that will invest in you and support your IT career for the long-term?

Role Overview

As a 2nd Line Technician, you will act as an escalation point for the 1st line team, providing advanced troubleshooting and technical support. You’ll work across a wide variety of systems and technologies, supporting everything from POS systems to property management systems (PMS), guest Wi‑Fi networks, and back‑office infrastructure. You’ll also liaise with vendors, participate in p...