3rd line Engineer 24/7
About Ekco
š Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!
We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clientsā existing technology investments.
āļø In a few words, we take businesses to the cloud and back!
š We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux, South Africa, Malaysia & Ireland.Ā
About the Role
As a 3rd Line Engineer on the 24x7 Service Desk, you will be the subject matter expert of our ServiceĀ Desk team. Working from our Cape Town office and reporting to the 24x7 Manager, you will beĀ responsible for designing, implementing and supporting advanced solutions across our supportĀ technologies. This role acts as the final escalation point for complex issues, drives automation andĀ governance,...