3rd Line Tech Support - Logfiles, Scripting, Azure

Jump IT Recruitment • Royal Tunbridge Wells, Kent, United Kingdom • Posted June 20, 2026

Location Royal Tunbridge Wells, Kent
Job Type Full-time
Category computer-and-mathematical
Posted June 20, 2026
3rd Line, Technical support, Customer support, Logfiles, Scripting, PowerShell, Bash, Python, Azure, API's, SQL, ITSM (Halo, Jira, ServiceNow), Problem Solving, Incident Management, Service Delivery, Customer Focussed

Great new permanent opportunity for a Tech Support Specialist to join our client.

Based in SE England, the role is home-based, but some visits are needed to the office.

Salary to £45K + Excellent Bens (Bonus, hols, pension, medical, etc.)

This is a new business-critical role for someone to be the point of contact for clients' 3rd line support issues.

Working closely with the development and DevOps team to ensure problem resolution of technical, complex issues.

You must be very comfortable taking ownership of problems and seeing them through to complete resolution.

Tech skills must include: scripting, SQL, API understanding, and experience working with an ITSM tool.

Any Cloud/DevOps or financial software a bonus but n...

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