3rd/2nd line support
Location
cape town, western cape
Job Type
Full-time
Category
Other-General
Posted
June 01, 2026
Remote Support Engineer 2nd Line
Make Your Mark with a Fast-Growing, People-First Tech Business
Remote (Cape Town) | R40k-R60k Negotiable
About Our Client
Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people first, they're shaping the future of IT support for small and medium-sized businesses. They're committed to innovation, collaboration, and empowering their teams to thrive in a challenging yet rewarding environment.
This role exists to provide high-quality 2nd line remote support to a diverse international client base, ensuring incidents and service requests are resolved efficiently and customer satisfaction remains consistently high. You'll act as a key problem solver, handling complex queries, mentoring junior staff, an...