Account Director

Dexterra Group • Ottawa, Ontario, Canada • Posted March 13, 2026

Location Ottawa, Ontario

Job Type Full-time

Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted March 13, 2026

Job Description
We are seeking an experienced Account Director to oversee a large, complex government account. This is a highly client-facing role requiring strong leadership, hospitality-focused service delivery, and financial accountability.
Key Responsibilities
Lead revenue growth and ensure profitability for the assigned confidential account
Act as the primary client contact, ensuring exceptional service delivery and relationship management
Oversee daily operations across two service lines: Housekeeping and Maintenance/Handyman Services
Lead, mentor, and support on-site Managers and their teams
Manage staffing levels and workforce planning in alignment with seasonal demands
Oversee resource planning, scheduling, and operational execution
Maintain high standards of service quality with a strong hospitality mindset
Drive client satisfaction, issue resolution, and long-term...
            

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