Account manager - contract logistics

Acerca de la empresa CJ Logistics, a logistics services company encompassing import and export management, domestic transport, warehouse operations, and last-mile delivery to optimize efficiency and meet our clients' logistics needs, is looking for: Account Manager – Contract Logistics Location: Industrial Park Queretaro Overview The Account Manager serves as the primary contact for key customers in Contract Logistics operations. Responsible for maintaining and developing long-term relationships, ensuring service quality, managing operational performance, and identifying growth opportunities within existing accounts. Key Responsibilities - Manage day-to-day communication with assigned customers to ensure operational excellence and satisfaction. - Coordinate with warehouse, transportation, and support teams to meet KPIs and contractual commitments. - Analyze performance metrics, prepare reports, and lead regular business reviews with clients. - Handle issue resolution and escalation man...