Account Manager / Customer Success Manager
Location
santa rosa, laguna
Job Type
Full-time
Category
Management & Operations
Posted
June 10, 2026
Account Manager / Customer Success Manager
About the job Account Manager / Customer Success Manager
Job Description:
We are looking for a proactive and customer-focused Account Manager / Customer Success Manager with at least 2 years of experience managing client relationships, driving customer satisfaction, and ensuring long-term account success. This role serves as the main point of contact for clients, helping them achieve their goals while maintaining strong business partnerships.
Key Responsibilities:
- Serve as the primary contact for assigned client accounts
- Build and maintain long-term relationships with clients
- Understand client needs and align solutions to business goals
- Monitor account performance, engagement, and satisfaction
- Conduct regular check-ins, follow-ups, and success reviews
- Address client concerns, issues, or escalations promptly
- ...