Account Manager for High-Value Customers
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 11, 2026
Engage with VIP clientele as an Account Manager, focusing on enhancing satisfaction and loyalty. Manage promotions, drive KPIs, and develop strategies for high-value players in Ontario.
This role involves overseeing a VIP program dedicated to delivering exceptional experiences for premium customers in the Sportsbook and Casino areas. You'll liaise with various departments and lead marketing initiatives while being accountable for budget management and reporting on success metrics. Drive teamwork with the internal operations of the VIP sector to launch effective new offerings.
Key Responsibilities:
• Lead VIP campaigns and ensure partner satisfaction
• Analyze data to prioritize strategic initiatives
• Collaborate for seamless player engagement
• Manage and report on performance goals and KPIs
• Suggest enhancements for the VIP rewards program
Requirements:
• Minimum of 2 years in customer service or sales roles
• Strong analytical and planning skills are c...
This role involves overseeing a VIP program dedicated to delivering exceptional experiences for premium customers in the Sportsbook and Casino areas. You'll liaise with various departments and lead marketing initiatives while being accountable for budget management and reporting on success metrics. Drive teamwork with the internal operations of the VIP sector to launch effective new offerings.
Key Responsibilities:
• Lead VIP campaigns and ensure partner satisfaction
• Analyze data to prioritize strategic initiatives
• Collaborate for seamless player engagement
• Manage and report on performance goals and KPIs
• Suggest enhancements for the VIP rewards program
Requirements:
• Minimum of 2 years in customer service or sales roles
• Strong analytical and planning skills are c...