Account Manager, In Recommerce
Location
Bengaluru, Karnataka
Job Type
Full-time
Category
Advertising, Marketing, Promotions, Public Relations, and Sales Managers
Posted
June 07, 2026
- Monitor high-priority tickets and escalated issues, ensuring timely resolution within SLA. - Triage incidents, escalate appropriately, and perform root cause analysis for recurring issues. - Serve as primary contact between support and delivery teams to ensure smooth information flow. - Facilitate stakeholder engagement and provide performance reporting to senior management. - Manage vendor relationships, conduct governance meetings, and ensure vendor alignment with business needs. - Identify areas for process improvement, implement solutions, and maintain documentation and knowledge management for efficient platform support.