Administration Support Galway

Excel Recruitment • Galway, County Galway, Ireland • Posted June 06, 2026

Location Galway, County Galway

Job Type Full-time

Category Secretaries and Administrative Assistants

Posted June 06, 2026

Patient Administrator 
Excel Recruitment is seeking a number of Patient Administrators for our client who specialises in the healthcare and patient support sector. This role is ideal for someone with strong telephone-handling experience and previous exposure to a medical, healthcare, or clinical administration environment. This is a full time temporary position with the possibility of moving to a permanent contract.
Responsibilities
Handle high volumes of patient phone calls in a calm, professional manner.

Triage medical-related queries and direct them to the correct Nursing, Lab, or Administration teams.

Escalate urgent or sensitive patient issues using agreed clinical escalation procedures.

Keep accurate call notes and logs, highlighting any recurring medical or patient‑care issues.

Support smooth patient communication during the organisation’s system transition period.
Requirements 
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