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Administrator - Merseyside

Axis Europe • Merseyside, England, United Kingdom • Posted June 15, 2026

Location Merseyside, England
Job Type Full-Time Permanent
Category Operations Specialties Managers
Posted June 15, 2026

Role

We have an opportunity for a Administrator to join our Repairs and Maintenance team in Merseyside. The primary responsibility of this role is working as part of a team in a call centre environment assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents

Key Tasks / Activities / Responsibilities

  • Answering calls to tenants in relation to repair works and dealing with queries in an effective manner.
  • Using company systems to process orders adequately in order to invoice clients.
  • Updating the system with all interactions with residents
  • Processing supervisory or trade reports to determine action required to resolve repairs.
  • Resolution of minor complaints at call level.
  • Maintain logs and monitor variation request.
  • Maintain and action emails from contr...

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