Advanced Associate, Customer Service
Location
India, India
Job Type
Full-time
Category
other-general
Posted
May 29, 2026
Job Description
The Accommodations Scheduling Coordinator is responsible for providing operational
support to clients and candidates to ensure testing accommodations are correctly
implemented. Responsibilities include handling client and candidate inquires related to
testing with approved accommodations, scheduling exam appointments, and coordinating with clients, external vendors, internal teams, and test centers to ensure requirements are executed properly. The Accommodations Scheduling Coordinator is responsible for scheduling and coordinating all approved accommodations including but not limited to extra time, separate rooms, service providers, equipment, external software, and paper based exams.
SCOPE AND IMPACT OF JOB
Works directly with clients, candidates, vendors, test centers, and internal teams including Program Management, Accessibility & Disability Services, and Capacity Management Group (CMG) to implement a...
The Accommodations Scheduling Coordinator is responsible for providing operational
support to clients and candidates to ensure testing accommodations are correctly
implemented. Responsibilities include handling client and candidate inquires related to
testing with approved accommodations, scheduling exam appointments, and coordinating with clients, external vendors, internal teams, and test centers to ensure requirements are executed properly. The Accommodations Scheduling Coordinator is responsible for scheduling and coordinating all approved accommodations including but not limited to extra time, separate rooms, service providers, equipment, external software, and paper based exams.
SCOPE AND IMPACT OF JOB
Works directly with clients, candidates, vendors, test centers, and internal teams including Program Management, Accessibility & Disability Services, and Capacity Management Group (CMG) to implement a...