Advanced Associate, People Support
Location
Mandaluyong City, Philippines
Job Type
Full-time
Category
other-general
Posted
June 22, 2026
**Position Title** : Advanced Associate, People Support (IC15 - GPC Specialist)
**Department:** HR Operations
**Reports to:** Global People Care Manager
**Position Type:** Limited Term Employee, 6 months, Full-Time temp
**Position Summary:**
The GPC Specialist plays a crucial role in providing specialized support and resolving complex HR inquiries and issues that Digital Assistant cannot handle. This position requires a deep understanding of HR policies, procedures, and systems. The Global People Care team member will serve as a liaison between employees, HR business partners, and other departments, ensuring efficient and effective resolution of HR-related matters.
**Key Responsibilities** :
1. **Issue Resolution** :
2. Handle complex HR inquiries and issues escalated from the Digital Assistant support.
3. Provide accurate and timely responses to HR-related queries through various communication channels (e.g., phone, email, ticketing system).
4. **Policy a...
**Department:** HR Operations
**Reports to:** Global People Care Manager
**Position Type:** Limited Term Employee, 6 months, Full-Time temp
**Position Summary:**
The GPC Specialist plays a crucial role in providing specialized support and resolving complex HR inquiries and issues that Digital Assistant cannot handle. This position requires a deep understanding of HR policies, procedures, and systems. The Global People Care team member will serve as a liaison between employees, HR business partners, and other departments, ensuring efficient and effective resolution of HR-related matters.
**Key Responsibilities** :
1. **Issue Resolution** :
2. Handle complex HR inquiries and issues escalated from the Digital Assistant support.
3. Provide accurate and timely responses to HR-related queries through various communication channels (e.g., phone, email, ticketing system).
4. **Policy a...