Advisor I – Customer Service (Trilingual: English/Portuguese)
Location
bogotá, bogotá, distrito capital
Job Type
Full-time
Category
Ventas (general)
Posted
June 28, 2026
Job Overview
We are seeking a Customer Service Advisor I to join our team in a trilingual Customer experience role (English, Portuguese, and Spanish). The ideal candidate will provide high-quality customer assistance, help identify customer needs, and guide them toward relevant certifications and solutions while delivering basic technical support.
Requirements
- English: B2 level (required)
- Portuguese: B2 level (required)
- Spanish proficiency required for internal communication.
- Minimum 6 months of experience in customer service or customer support roles.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced and customer-focused environment.
- Customer Service and Communication Skills
- Strong People Skills
Key Responsibilities
- Support customers who contact the service center by identifying their needs and providing clear and helpful informat...