Advisory Agent, Member and Client Experience

Temporary Position

Temporary position for six months (on call). The work mode arrangement for the position is full-time on site.

Responsibilities

As a member and client experience advisory agent at Desjardins Ontario Credit Union, you help give members and clients a better experience and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization’s cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members’ and clients’ needs so you can offer them personalized solutions. You identify business opportunities and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambas...