Advisory Role in Client Experience
Location
repentigny, lanaudière
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Join Desjardins as a Member and Client Experience Advisor in the Lanaudière region. This full-time position focuses on banking guidance, product promotion, and digital tool support.
In this advisory role, you will enhance member experiences by providing insights on banking transactions and promoting services offered by Desjardins. Your responsibilities include helping clients use technological tools effectively and fostering strong business relationships, while intervening in cases of fraud or irregularities. You're not just an advisor but also an ambassador for digital solutions.
Key Responsibilities:
• Provide guidance on banking transactions and apps
• Promote relevant Desjardins products and services
• Support clients in utilizing tech tools safely
• Address fraud cases and direct clients to resources
• Engage in business development through service excellence
Requirements:
• Passion for the financial services industry
• Strong customer service and com...
In this advisory role, you will enhance member experiences by providing insights on banking transactions and promoting services offered by Desjardins. Your responsibilities include helping clients use technological tools effectively and fostering strong business relationships, while intervening in cases of fraud or irregularities. You're not just an advisor but also an ambassador for digital solutions.
Key Responsibilities:
• Provide guidance on banking transactions and apps
• Promote relevant Desjardins products and services
• Support clients in utilizing tech tools safely
• Address fraud cases and direct clients to resources
• Engage in business development through service excellence
Requirements:
• Passion for the financial services industry
• Strong customer service and com...