After Sales Customer Service Representative
Location
mandaluyong, metro manila
Job Type
Full-time
Category
Management & Operations
Posted
June 11, 2026
Description
- Assist customers post-purchase to ensure satisfaction and address any concerns.
- Manage customer inquiries through various channels, including phone, email, and chat.
- Coordinate with logistics and scheduling teams to ensure timely delivery of services.
- Provide solutions to customer issues and elevate complex problems to appropriate departments.
- Maintain accurate records of customer interactions and feedback.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer service or after-sales support.
- Skills and Competencies: Proficiency in English; strong problem‑solving skills; excellent customer service abilities; familiarity with scheduling software.
- Qualities and Traits: Strong interpersonal communication; ability to work well under pressure; at...