Aftersales Advisor

Octane Recruitment • Hinckley, Leicestershire, United Kingdom • Posted June 15, 2026

Location Hinckley, Leicestershire
Job Type Full-time
Category other-general
Posted June 15, 2026
Aftersales Advisor – Hinckley £25.445
Hours: Mon 9–6, Tues–Fri 10–6 (38.5 hrs)

Benefits: Monday–Friday only, no weekends
Family run company
Progression opportunities
28 days holiday, free parking

Join one of the UK’s fastest‑growing independent used car supermarkets in a dynamic Aftersales Advisor role. You’ll be part of a supportive team focused on delivering outstanding customer service and ensuring smooth communication between customers, warranty providers, and repair agents. This is a fast‑paced environment where clear communication, problem‑solving, and professionalism are key.

Role Overview As an Aftersales Advisor, you will handle inbound and outbound calls, manage customer enquiries, coordinate repairs, and resolve complaints with empathy and efficiency. You’ll keep customers updated, interpret concerns accurately, and ensure their expectations are met throughout the process.

What We’re Looking For as an aftersales advisor
Strong ...

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