Aftersales Manager

Aftersales Manager required in Norwich, Norfolk, for a well-established automotive business. This is a great opportunity for an experienced Aftersales Manager to lead the service and workshop operation, drive performance, and deliver an excellent customer experience.

Benefits:

Competitive basic salary of £43,000

Realistic OTE up to £55,000

Company car

Hours of 8:00am to 5:30pm, Monday to Friday

Long-term career progression within a business with a strong reputation

Duties:

Oversee day-to-day aftersales operations, ensuring targets are met and exceeded

Manage and develop the service team to improve productivity and customer satisfaction

Monitor performance, identify areas for improvement, and implement effective solutions

Ensure service department standards are maintained across process, quality, and communication

Build strong relationships with customers and colleagues to strengt...