Aftersales Network Development Director

We are seeking an experienced and strategic Aftersales & Network Development Director to join our clients team and lead the development and optimization of aftersales services across the Middle East region. In this critical role the successful candidate will be responsible for overseeing the presale and aftersales operations ensuring that customer satisfaction is prioritized while developing the regional network and managing the rollout of advanced technologies like electric vehicles and connected services.

Key Responsibilities:

Aftersales Leadership:

Lead the aftersales function within the authorized dealer/importer network ensuring alignment with organizational growth objectives and toptier customer service.

Develop and implement regional aftersales strategies to enhance customer satisfaction and loyalty.

Lead manage and mentor the aftersales team ensuring alignment with company goals and highperformance standards.

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