Aftersales Parts Coordinator, CC
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
The Aftersales Parts will collaborate with our multi-brand distribution partners, dealer network, export distributors, and internal teams to deliver high-quality and responsive aftersales customer service support. This role emphasizes the Farmer First mindset while driving. sustainable results
Your Impact
Dealer & Customer Inquiry Management Respond to dealer inquiries via phone and email within defined SLAs using Salesforce, providing clear updates on actions taken, resolutions, pricing, and order status to maintain strong customer satisfaction.
Order, Backorder & Breakdown Management Oversee customer backorders and machine breakdown escalations, maintain breakdown delivery records,...