Agent - Ocean Export

Expeditors • Singapore, Singapore, Singapore • Posted May 26, 2026

Location Singapore, Singapore
Job Type Full-time
Category Material Recording, Scheduling, Dispatching, and Distributing Workers
Posted May 26, 2026

Job Description

To provide exceptional customer service to both internal & external customers and to achieve department’s objectives for timely freight processing, and associated admin tasks within the set KPI. 
 

Major Duties and Responsibilities:

  • Interact with our customers in processing their international shipments by following Procedure set by the company in OPS, and meeting customer’s expectations. 
  • Understand department process flow and ensure correct entry timely.
  • Preparation & Updating of DLSOP to ensure all customers standard operating procedures are in place.
  • Screening of customer’s creditability before shipment.
  • Screening of MK denial parties before shipment.
  • Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.
  • Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and CFS Provider and others involv...
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