Agent - Voice | Collections (English)

iQor • Noida, Uttar Pradesh, India • Posted June 17, 2026

Location Noida, Uttar Pradesh

Job Type Full time

Category Information and Record Clerks

Posted June 17, 2026

Job Summary: 
We are searching for a polite, professional Collections' Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Collection's Agent may handle a high volume of inbound calls and should seek to create a positive experience for each caller. Collections' Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Responsibilities: 
Answer inbound calls and greet customers with energy and enthusiasm.
Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
Meet department productivity and quality standards.
Strive for first call resolution and take true ownership of customer needs and issues.<...
            

Interested in this role?

Click the button below to start your application.

Apply Now