AI Conversation Design Manager

ClearGrid is a digital platform redefining debt resolution through AI-driven, customer-first solutions. We help lenders streamline recovery while providing borrowers with tailored, flexible options that prioritize financial stability and trust. By focusing on transparency and regulatory compliance, ClearGrid simplifies the debt management process for both financial institutions and borrowers, making it efficient, secure, and adaptable to the needs of today’s fast-evolving financial landscape.

Role Summary

ClearGrid is seeking an AI Conversation Design Manager to lead the tactical execution and quality assurance of our borrower communications. You will be responsible for the effectiveness of every interaction across AI voice, SMS, email, WhatsApp, and our self-service portal.