AI-Driven Email CRM & Engagement Lead

Mumsnet is seeking an Email CRM & Automation Manager to redefine email engagement strategies. This role will focus on leveraging AI tools to enhance audience interaction and drive retention. You will work across behavioural targeting and automation, with a primary goal of evolving email practices to foster higher engagement and traffic.

We are looking for someone with strong problem-solving skills, who enjoys experimentation, and is excited by the opportunity to shape audience engagement strategies within a major platform.

The role offers a hybrid working model, focusing on flexible engagement and performance.