AI-Enhanced L2 Support Engineer for EdTech Challenges
Location
bogotá, bogotá, distrito capital
Job Type
Full-time
Category
Instalación - Mantenimiento - Reparación
Posted
June 07, 2026
Crossover is hiring for a full-time L2 Support Engineer based in Bogotá, Colombia. This position focuses on providing outstanding customer support by utilizing AI-driven tools to tackle complex technical issues that require human judgment.
The ideal candidate will have at least 3 years of experience in a technical support role, a foundational ability in coding for troubleshooting, and excellent problem-solving skills. Compensation is set at $30 per hour, equivalent to $60,000 per year.
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