AltaML Senior Director Client Success
Location
calgary, ab
Job Type
Full-time
Category
Other-General
Posted
June 19, 2026
Join AltaML as a Senior Director of Client Success, where you'll drive meaningful client relationships and oversee successful delivery outcomes in AI-centric projects.
This senior leadership position emphasizes the strategic management of client engagements, ensuring that value is realized across complex projects. You'll utilize your expertise in account management and delivery insight to forge strong partnerships and lead initiatives that enhance client satisfaction and retention. Your role will directly impact the health of portfolios through effective strategic oversight.
Key Responsibilities: • Act as the main point for client engagement oversight • Apply judgment for project management resources • Facilitate renewal opportunities with Vertical Lead • Oversee team performance within client accounts • Manage project scope and enforce change orders
Requirements: • 7+ years of experience in a client success role • Proven capability in nurturing executive rel...
This senior leadership position emphasizes the strategic management of client engagements, ensuring that value is realized across complex projects. You'll utilize your expertise in account management and delivery insight to forge strong partnerships and lead initiatives that enhance client satisfaction and retention. Your role will directly impact the health of portfolios through effective strategic oversight.
Key Responsibilities: • Act as the main point for client engagement oversight • Apply judgment for project management resources • Facilitate renewal opportunities with Vertical Lead • Oversee team performance within client accounts • Manage project scope and enforce change orders
Requirements: • 7+ years of experience in a client success role • Proven capability in nurturing executive rel...