Analyst- Customer Service Operations
Location
Mumbai, Maharashtra
Job Type
Full-time
Category
Information and Record Clerks
Posted
June 23, 2026
Job Description
Job description
Role Title: Data Correction / OLM Process Associate (or Analyst)
Function: Customer Experience / Operations / Data Governance
Reports To: Team Lead – Data Correction / Customer Operations
Role Purpose
To ensure accurate, secure, and compliant processing of customer data correction requests across systems, in line with regulatory requirements, internal policies, and risk controls. The role is critical in maintaining data integrity, reducing customer complaints, and ensuring audit readiness.
Key Responsibilities
1. Data Correction Processing