Analyst, O2C (1 Year Contract- Renewable)
Responsibilities:
Create and confirm customer orders in a timely manner, actively monitor outstanding orders, and proactively manage customer expectations.
Send shipping instruction and complete shipping documents to logistics service providers (LSP) or customers to ensure seamless delivery to customers.
Work closely with logistic service providers (LSP) or warehouse personnel to ensure the accuracy and timelines of the fulfilment of outbound shipments.
Generate billing according to the established Elanco billing policy and comply with countries tax requirement.
Handle product related FOC orders, returns, credit and debit memos based on requests received from Affiliate and in accordance with the compliance.
All requests should be processed according to the established work instruction and process definition guideline, accuracy and the completeness of the creation/change request proces...