Aparthotel Receptionist

This role is all about delivering those WOW moments to our guests. Together with your fellow Receptionists, you’ll spend your day welcoming guests to our amazing Aparthotel in uMhlanga, recommending unique experiences in and around the city, and ensuring our guests are happy at all times.

What you’ll be doing:

• Make sure our guests are happy!
• Welcome guests as they arrive and make sure they have the best possible check-in
• Represent Propr to clients and guests who contact the property
• Liaise between Guest Experience, Property Managers, Operations, Concierges and most importantly, guests
• Answering emails, messages and phone calls
• Creating bookings and taking payments
• Co‑ordinating Concierges
• Problem‑solving with your Team on a daily basis

Here’s our description of the ideal person for this job:

• Reception, hotel or hospitality experience is a must!
• B...