Application Development Senior Analyst
Location
hyderabad city taluka, sindh
Job Type
Full-time
Category
IT & Technology
Posted
June 07, 2026
Overview
The job profile for this position is HIH - Application Development Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.
Responsibilities
- Provide L2 production support for enterprise healthcare applications and services.
- Perform in-depth troubleshooting and root cause analysis for complex application issues.
- Manage and resolve P1/P2 incidents within defined SLA timelines.
- Coordinate with development teams for defect resolution and hot fixes.
- Create and maintain monitoring dashboards, alerts, and automated health checks.
- Develop and update runbooks, SOPs, and operational documentation.
- Automate routine support tasks using scripts (Python, PowerShell, Shell).
- Analyze incident trends and recommend improvements to reduce recurring issues.
- Mentor junior support analysts on troubleshooting techniques and best practices.
- Participate in change manageme...