APPLICATION DEVELOPMENT & SUPPORT

APPLICATION DEVELOPMENT & SUPPORT
Position and/or Project Description:
SaskPower is looking for an individual with strong Service Now experience and capabilities.
Responsibilities:

Design and document ServiceNow solutions, enhancements and changes based on business requirements

Document key technical decisions, issues, and enhancements

Support the development lifecycle (Design, Develop, Test, Deploy & Maintain)

Develop changes on ServiceNow platform through scripting, configurations, and other development activities

Work closely with and facilitate discussions with internal business clients to clarify requirements and convert them into technical and functional requirements

Report progress on development work and keep track of decisions, issues, enhancements through the entire development lifecycle

Assist in resolving technical issues

Mandatory Education/Certification...