Application Support Analyst (Banking)
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
About the job Application Support Analyst (Banking)
- Responsible for providing Level 2 production application support for payment systems (including overseas and domestic remittance, cheque payments, local interbank transfers such as GIRO, FAST, MEPS+, etc.) across the APAC region.
- Involvement in implementing preventive and detective measures, ensuring root cause analysis is conducted for applications.
- Involvement in planning, manage production transitions for new system launches, and handle system change requests.
- Identify process gaps, propose system improvements, standardize processes through implementation and integration strategies, and recommend automation to optimize operational efficiency and system performance.
- Lead and coordinate projects, supporting system enhancements, fixes, and emergency application changes, providing analytical support and conducting requirement analysis.
- Identify and escalation risks and ...