Application Support Analyst
Location
calgary, ab
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Main Purpose
We are looking for an Application Support Analyst to join our dynamic Trading IT team and support an extensive portfolio of applications, each with its unique complexities and requirements. This role serves as a critical bridge between our business users and technical teams, ensuring seamless operation of production systems in a fast‑paced, time‑critical commodities trading environment.
Knowledge, Skills and Abilities
- Bachelor’s or Master’s degree in a numerate discipline (Mathematics, Computer Science, Engineering, or related field)
- Fluent English communication skills, both written and verbal
- 6+ years working experience in IT, including 5+ years as an Application Support Analyst within commodities trading environments
Key Responsibilities
- Providing second line support for user issues
- Ensuring production systems are fully operational
- Responding to user queries in a timely ma...