Application Support Analyst - Oracle

Tenarai - Latam • xico, veracruz, Mexico • Posted May 25, 2026

Location xico, veracruz
Job Type Full-time
Category Other-General
Posted May 25, 2026

We're looking for a Functional Application Support Analyst Junior to support global business applications across Sales, Order Management, and CPQ platforms .
This role is ideal for someone with experience in application support, business systems, CRM platforms, or order management processes who enjoys troubleshooting issues, supporting users, and working closely with both IT and business teams.Experience with CPQ platforms is a plus — but not mandatory.What You'll DoProvide L1/L2 functional support for Sales, Order Management, and related business applicationsSupport business users, sales teams, and operations teams across global regionsTroubleshoot functional issues, data inconsistencies, and process-related problemsManage incidents, service requests, and enhancements using tools such as ServiceNow or JiraSupport Quote-to-Order (Q2O) and Order-to-Cash (O2C) business processesAssist with:Quote validationPricing and discount-related issuesOrder creation and trackingProduct config...

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