Application Support Analyst - Production Support & Incident Management - Azure Application Environment 100796-1

S.i. Systems • Toronto, Ontario, Canada • Posted March 20, 2026

Location Toronto, Ontario

Job Type Contract

Category Computer Occupations

Posted March 20, 2026

Position Title: Application Support Analyst
Remote/Hybrid: Hybrid Monday or Tuesday (every first Friday of the month)
Office Location: 81 Bay Street
Work Schedule (hours per week, start time): 9-5 - 37.5 On call rotation for after hours - every 5 weeks
Thursday or Friday 8pm-12pm / Code Changes / every 5th week
Job Description:
You will join the Direct Investing & Applications (DI&A) Production Support team within The Bank's PBB – Simplii & Direct Investing Technology group, providing technical investigation, issue resolution, outage handling, and continuous service improvement for core Investors Edge applications.
Responsibilities:
Production Support & Incident Management
• Investigate, triage, and resolve production issues based on severity and business impact
• Run incident bridges, manage major incidents, and maintain clear communication with stakeholders
• Monitor logs, identify root causes, and implement actions...
            

Interested in this role?

Click the button below to start your application.

Apply Now