Application Support Analyst
Location
singapore, singapore
Job Type
Full-time
Category
Other-General
Posted
June 04, 2026
Responsibilities
- Own the health, performance, and availability of production systems using monitoring tools and dashboard
- Proactively detect anomalies and ensure smooth daily operations across Front Office applications.
- Respond to, triage, and resolve production incidents with urgency and precision.
- Perform root cause analysis and drive follow‑up actions to prevent recurrence.
- Ensure timely communication with stakeholders during incident lifecycles.
- Review, validate, and execute deployments, patches, and system upgrades.
- Ensure changes are delivered with minimal risk and zero disruption to production services.
- Provide L1/L2 support to Front Office users, addressing queries related to trading workflows, investment processes, and platform behaviour.
- Act as a trusted partner to portfolio managers, traders, operations teams, and business stakeholders.
- and long‑term fixes.
- Drive system f...