Application Support Engineer: Incident & Platform Stability

HBX Group in Vitoria, Spain is seeking a proactive Application Support Engineer to join their Technology Operations team. In this role, you'll analyze, prioritize, and resolve business incidents efficiently while collaborating closely with development and product teams to drive continuous improvement.

The ideal candidate will have solid technical foundations and will be responsible for managing support tickets, monitoring systems, and maintaining documentation to ensure minimal disruption to critical systems.