Application Support Engineer (L2)
Location
Makati, Metro Manila
Job Type
Contract
Category
Computer Occupations
Posted
June 25, 2026
The role will be responsible for supporting VS Application for our client, as an Application Support Engineer (L2)The ideal candidate will be assigned to Incident & Issue management for VS Application, Technical troubleshooting, support deployment activities, and documenting known issues and solutions.
Key Responsibilities:
- Handles Incident & Issue Tickets that require deeper technical analysis
- Investigate application errors, system failures, and performance issues
- Participate in performing root cause analysis (RCA) for recurring incidents
- Provide timely fixes or workarounds to restore service
- Analyze logs, and database queries
- Reproduce issues in test or staging environments
- Work with technologies like SQL, scripts, or monitoring tools
- Support deployment activities (patches, hotfixes, minor releases)
- Validate application functionality after releases
- Coordinate...