Application Support Engineer

Inetum • setúbal, setúbal, Portugal • Posted June 05, 2026

Location setúbal, setúbal
Job Type Full-time
Category Other-General
Posted June 05, 2026

At Inetum you have space to grow and boost your talent!



We are looking for a Technical Support / SRE Engineer to support critical IT environments, with a strong focus on monitoring, automation, and incident management.

This role requires a hands-on professional with solid experience in observability tools (Dynatrace) and/or automation (Ansible).



Key Responsibilities

  • Manage and resolve incidents, problems, and changes within SLA
  • Troubleshoot Linux (RedHat) environments and critical applications
  • Use Dynatrace for monitoring, performance analysis, and root cause investigation
  • Develop or support automation workflows using Ansible
  • Perform data analysis and extractions using SQL
  • Proactively monitor systems and analyze alerts
  • Work with ServiceNow and monitoring tools
  • Document procedures an...

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