Application Support Engineer

Peoplebank • singapore, singapore, Singapore • Posted June 09, 2026

Location singapore, singapore

Job Type Contract

Category Computer Occupations

Posted June 09, 2026

  Application Support Engineer 
 10 months contract (parental cover)
 2 headcount available
 Hybrid work arrangement
 Work location: CBD
 Weekend on call shift required (rotation)
  Our Client 
  
 Tech Giant, Social Media Platform
  The Opportunity 
  
 Monitor and manage daily customer support tickets for prioritization and triage
 Respond to alerts when certain metrics go out-of-trend, informing and invoking action from relevant stakeholders
 Provide business summaries for daily hand-over of activities between different regions
 Review and assess inbound emergency escalations, following internal processes, triage and support regional escalations
 Identify commonly reoccurring issues and build runbooks/guides to resolve them
 Potentially raise code fixes or write new technical tests to prevent future issues
 Providing covera...
            

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