Applied AI/ML Lead

Join us as we embark on a journey of collaboration and innovation, where your unique skills and talents will be valued and celebrated. Together we will create a brighter future and make a meaningful difference.

As an Applied AI/ML Lead within Cloud Foundational Services in the Infrastructure Platforms (IP) Line of Business, you will be at the forefront of combining cutting‑edge AI techniques with the company’s unique data assets to optimize business decisions and automate processes. You will be instrumental in building products that proactively surface knowledge and context to users, automate support workflows, and help teams resolve issues faster. You will define and maintain product value metrics, analyze user behavior, and build predictive models that directly inform product management decisions and roadmap prioritization.

Job responsibilities

• Lead the deployment and scaling of advanced generative AI, agentic AI, and classical ML solutions. <...