Apprentice IT Support Technician

Job Overview

This is an 18-month Level 3 Information Communications Technician apprenticeship with Kingfisher Windows, delivered in partnership with Enable Futures. The role is full-time (40 hours per week, Monday to Friday) with flexible start and finish times around core working hours. Apprentices will earn £337 per week, including a travel allowance, while working towards an industry‑recognised qualification and completing an End Point Assessment (EPA).

Responsibilities

• Maintain, support, and improve IT systems across the business.
• Install and configure computers and devices.
• Manage user accounts and permissions.
• Support networks and servers.
• Maintain cybersecurity measures.
• Assist with system upgrades.
• Develop custom software solutions and reports.
• Ensure compliance with IT policies.
• Support audits.
• Contribute to technology‑related projects across the co...